For Medical & Pharmacy Stores Khata app for medical stores and pharmacies
Monthly patient accounts, repeat medicine credit and reminders that go out without an awkward phone call — kept private, one customer at a time.
A pharmacy carries credit that is unusually regular and unusually sensitive. Chronic patients return every month for the same medicines, whole families buy on one account, and the balance builds quietly across dozens of small purchases. Because the customer is often a neighbour and the purchase is health-related, chasing payment in person is the part most owners avoid — so the balance is left to grow.
Monthly accounts for repeat patients
Every customer has their own page with a running balance, so a month of repeat prescriptions totals itself instead of being reconstructed from loose bills at month-end.
Each customer sees only their own khata
A balance is shared with that customer alone after each transaction. Nothing about one patient account is visible to another, which matters more here than in most trades.
Reminders that avoid the awkward conversation
Automatic WhatsApp and SMS reminders go out on outstanding balances, so the ask is routine and impersonal rather than a doorstep visit to someone who is unwell.
Stock alerts on fast-moving medicines
Inventory tracking updates on sales and purchases and flags low stock, so regular items are reordered before a returning patient is turned away.
Frequently asked questions
Can I keep separate accounts for each patient?
Yes. Each customer has an individual page with its own running balance and full transaction history. The free Basic Plan includes unlimited customers and unlimited entries.
Is patient credit information private?
Balances are shared only with the customer they belong to. Other customers never see them.
Can I record credit for a whole family on one account?
Yes. Add one customer for the household and record every purchase against it, so the family settles a single monthly balance.
Can I raise a GST bill for a medicine sale?
Yes. GST and non-GST bills can be created and linked to the ledger. GST billing is part of the paid Premium plan.
Start your khata in 2 minutes
Free forever on the Basic Plan. Just a mobile number — no forms, no documents.